Privacy policy

Privacy Policy

Last revised: October 6, 2024

Introduction

Sandy Fork Ranch LLC, a Texas limited liability company, including subsidiaries and affiliates within its control is committed to protecting your privacy. This statement details the ways we protect your personal information when you visit our websites or use an online application that contains a link to this statement (collectively, the “sites”).

This statement also covers information we receive when you contact us (e.g. to submit a comment or query or to seek support with one of our products or services). It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our sites or providing us your information when you contact us, you are consenting to the collection information and use practices described in this privacy statement.

For purposes of this statement, “personal information” means information that identifies a particular individual, such as name, postal address, email address, or phone number. When other information, such as email newsletter choices, product purchases, or consumer product preferences is associated with personal information, this other information also becomes personal information.

Our collection of information

Information collected directly from you

Generally, you can visit Sandy Fork Ranch LLC sites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide some personal information to us when you contact us (e.g., comments, inquiries, customer support requests). The personal information we collect or receive may include:

  • contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers, and physical address;
  • information about your company and job function;
  • your e-mail marketing preferences;
  • financial information (including credit card or account information);
  • information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
  • information used to customize and facilitate your use of our sites, including login and technical information;
  • inquiries about and orders for our products and services;
  • information that assists us in identifying the products and services that best meet your requirements;
  • event registration information; and
  • feedback from you about our sites and our products and services generally.

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Information collected automatically

We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within Aussiedoodles of Austin sites. We may combine this information with your personal information and use the combined information in accordance with this privacy statement.

We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to one of our sites. We do not combine this standard information with other personal information.

Our use of information

Services and transactions

We use your personal information to deliver services or carry out transactions you have requested, including, but not limited to, providing information on Sandy Fork Ranch LLC products or services, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, and facilitating the use of our sites.

To offer you a more consistent experience in your interactions with Sandy Fork Ranch LLC including, but not limited to, learning about you and how you interact with and use Sandy Fork Ranch LLC products and services; developing and managing our products, services and customer care; and providing you with information about Sandy Fork Ranch LLC products and services that you may be interested in – information collected by our sites may be combined with information we collect or acquire through other means.

Website and product improvement

We may use your personal information to perform business analyses or for other purposes, such as to improve the quality of our business, our sites and Sandy Fork Ranch LLC products or services (including new products or services), or to make our sites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our sites to your preference or interests.

Communications

We may use your personal information to inform you of products or services available from Aussiedoodles of Austin in which you may be interested and to send you surveys regarding your use of Sandy Fork Ranch LLC products and services. You can opt out of receiving promotional communications from us by contacting us using the contact information listed in this privacy statement. Moreover, each promotional e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.

In addition to the uses listed above, we may use the information we have collected to detect, prevent, and respond to fraud, intellectual property infringement, violations of our Terms & Conditions, violations of law, or another misuse of the sites.

Our use of cookies

Cookies are text files containing small amounts of information which is downloaded to your hard disk or to your browser’s memory when you visit Sandy Fork Ranch LLC sites. Cookies are useful because they help arrange the content and layout of our sites and allow us to recognize those computers or other devices that have been to our sites before. Cookies do many different jobs, such as allowing our websites to remember your preference settings and helping us to enhance the usability and performance of our sites and your experience using them.

Our sites also may contain electronic images known as web beacons, sometimes called single-pixel gifs, that allow us to count the number of users who have visited specific pages. We may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon.

Cookie categories

The type of cookie that may be used on Sandy Fork Ranch LLC sites can be put into 1 of 4 categories: Strictly Necessary, Performance, Functionality & Profile, and Advertising.

Strictly Necessary Cookies

These cookies are essential, as they enable you to move around our sites and use their features, particularly in connection with information searches and order placement. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance Cookies

These cookies collect information about how you use our sites, for example which pages you go to most often and if you get any error messages from certain pages. These cookies collect only anonymous information that is used to improve how our sites work.

Functionality & Profile Cookies

These cookies allow our sites to store information that you provide such as your site language preferences and to store technical information useful for your interactions with our sites. For instance, they remember your user ID and elements of your user profile.

Advertising Cookies

These cookies may be used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the times you see an advertisement as well as help to measure the effectiveness of the advertising campaign.

Setting your cookie preference

You have the ability to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of Sandy Fork Ranch LLC sites or other websites that you visit.

Our use of web analytics

Sandy Fork Ranch LLC uses industry standard web analytics to track visits to our sites. These analytics are provided by Google Analytics and Clicky.com as well as other sites that may or may not be mentioned.

The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored by Google and similar services. Google and similar services will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

You may opt out of web analytics by installing these tools on your computer.

Do-not-track signals and similar mechanisms

Some web browsers may transmit “do-not-track” signals to the sites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.

Sandy Fork Ranch LLC currently does not take any action in response to these signals.

Disclosure of your personal information

Except as described below, personal information that we collect about you through our sites or that you provide to us when you contact us will not be shared outside of Sandy Fork Ranch LLC without your permission.

Disclosure to service providers

Sandy Fork Ranch LLC contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, conducting surveys, processing transactions, analyzing our sites and performing business and other analyses to improve the quality of our business, our sites and Aussiedoodles of Austin products or services.

Disclosure to distributors

In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request.

Disclosure in connection with transactions

In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, shipping companies, or postal services involved in fulfillment of the transaction.

Disclosure for other reasons

We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.

Security

Sandy Fork Ranch LLC is committed to protecting the security of your personal information. We use a variety of technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Reviewing your personal information

In some cases, you can review and correct personal information provided through our sites by going to the page on which you provided the information. In all cases, you can make a request to review and correct your personal information that is collected via our sites or that you provide when you contact us.

Consent to international transfers of personal information

The personal information we collect on our sites or that you provide to us when you contact us may be sent to the United States or to any other country in which Sandy Fork Ranch LLC or its agents or suppliers maintain facilities.

By using our websites or contacting us and giving your information to us, you consent to the transfer of the data outside of your country.

Children's information

Sandy Fork Ranch LLC does not knowingly collect information from children and does not target or direct its sites to children.

Links to other sites

Our sites may contain links to other websites such as Sandy Fork Ranch LLC distributors or sales affiliates, professional and government organizations and publications. Although we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites.

Enforcement of this Privacy Statement / Contact Us

If you have questions regarding this statement or our handling of your personal information, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.

Changes to this privacy statement

Sandy Fork Ranch LLC may occasionally update this privacy statement. When we do, we will revise the “last revised” date on the privacy statement. If we make any material changes in the way we collect, use and/or share personal information that we collect about you through the sites, we will notify you by sending you an email at the last email address that you provided us and/or by prominently posting notice of the changes on the sites.